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Networking Articles´s archives ↓

Lazy Dayz of Summer?

When thing slow down, no matter what industry you are in, it’s a good time to do the maintenance work that is necessary in any business, but you don’t have the time to do in the busy season,

Mid-Summer is here and for many people, it’s their crazy/busy time…and some businesses go into hibernation. If that’s you, now is the perfect time to catch up on your chores.

Organize your office. EVERYONE can benefit from having a professional organizer come in every couple of years to help you purge, file, and determine processes that will save you time (and money). You know you need it….and the universe will reward you with more business one you have that you have “made room” for it.

Go through your database. REALLY go through it. Purge (dontcha love that word?) those the names that are not current …make a list of those you have been meaning to get to know better. Give them a call…for no other reason than to get to know them better. (You will NOT talk about yourself very much, just to answer their questions, then turn the conversation back to them) Start with…”It’s been a while since we’ve talked. A lot of information crosses my desk, I want to know a little more about what you do in case I should run across something that could be of value to you. If the conversation warrants it, schedule a coffee to talk more in depth.

Do the same process with your online connections. If you are like most people you have some LinkedIn Connections and Facebook “friends” that you have never met, and you don’t have a history with them. (In fact, you may be thinking….”Who ARE these people?)
You guessed it…pick up the phone. “We are LinkedIn Connections, might as well make that count for something…How can I help you?” (Warning: most people only know how to ask for referrals. They don’t know to ask for specifics such as speaking opportunities, networking opportunities, connections to key people. Your job as a connection is to get to know your network well enough to recognize opportunities when you come across them.)

Investigate some little-known networking organizations. Every community has them.. They could be trade associations or some other affinity-based group…A green chamber, the Swedish-American Chamber (or any of the other foreign-based chambers)
These organizations may draw people who don’t network anywhere else, therefore introducing you to a whole new world of networking.

Better than a day a the beach! Well, not really.

World Class Networking

By Mindy Selinger
“How can you expose yourself to the widest segment of the business community? This could include; a weekly referral group, industry associations, Women’s Groups and a local Chamber of Commerce. Also in the mix are online communities, Service Clubs and charities”.

Choose a mix that gives you the broadest exposure, suits your passions and utilizes your talents….and do not over commit! ” From the book ‘Face-To-Face Networking Skills in a Social Media World’ on increasing your “networking footprint”

Let me add to that list, the international networking community. Last week I attended a mixer hosted by the Asian Business Association in conjunction with the Hong Kong Association, the Swedish-American Chamber of Commerce, The San Diego World Trade Center, The French-American Chamber of Commerce and the German-American Chamber of Commerce. There were over 100 people there, and NO familiar faces! Fantastic!

Every metropolitan area has its most regularly attended functions hosted by the largest chambers and mainstream organizations. Attend these regularly and over time you will become familiar with local business dynamics and who the serial (serious) networkers are. You’ll meet new people as well as re-connect with previous contacts. But when you really want to bring diversity into your network and increase your Networking Footprint, you have to think outside the networking box. Look for the smaller niche chambers, & affinity-focused organizations. They truly represent the full spectrum of the business community, and will add immensely to your overall success.

Appearance & Presentation (Says It *All*)

by Jeshua Barnes

(Publisher’s note: This is the second article in an occassional series from a self-described Networking Rookie who is putting his military swat team leader training to work as a civilian networker for the Elevator Marketing Store, and one of our editors. His observations are interesting, sometimes amusing and always educational.)

If you intend to go to a networking event, go prepared. The pure and simple fact is, APPEARANCE and PRESENTATION matter.

Without speaking to you or knowing anything about you, the public, potential clients, your colleges, WILL judge you based on your appearance. And, they will allow that prejudice to influence their decision to conduct business with you.

During recent introductions at a networking event I watched closely as the judgments were handed down. As each introduction took place participants size each other up. “Good morning” one says. “Good morning, and what do you do?” replies the other. “I am a personal trainer”. I think to myself, that makes sense. A form fitting outfit. Not ready to work out but, dressed “fit” and “professional”. An introduction by a Contractor, wearing jeans and polo, clean cut hair and a notebook. Perfect. A lawyer speaks and he is in the standard issue tan/light brown two piece, with pants cuffed and held by a golden belt buckle. Need I say more?

Make your appearance in a manner that represents you and your company professionally. To the point when someone looks at you and they say “that is the person I want to business with”.
Unless you are in a tux, you cannot be over dressed. At a minimum wear what is business professional, appropriate for your industry. I’m a salty dog now and have been to several networking events. I see this mistake being made over and over. If you are a friend to these people that wear inappropriate clothing, tell them discreetly and help them. They should thank you for it.

Now to the presentation. This is your opportunity to recover from your appearance and/or hopefully take the next step with referral partners to tell them what you want and what you have to offer them. Your 30 commercial, elevator speech, 7 second catch phrase and you get the point. Opportunities for your brief and pointed introduction.

As a trainer I used to hammer into my students to practice on their own and that “1000 times slow equals one time fast”. This training I provided was literally a matter of life and death. If they didn’t do their job right, when it counted, someone may get seriously injured and/or die. Of hundreds maybe thousands of trainees I would bet that less than 5% actually practiced what they were taught. It’s human nature, they have been there, done that and became the expert… Did it matter? I don’t know. What if they had to use those skills and they didn’t practice?

Now, I know your “introduction” isn’t quite that dramatic but, it does mean the difference between establishing a relationship or totally killing potential sales. The other difference is that you know you are going to an event where you are going to have to introduce yourself…and you are not prepared. What if you only had one networking event and one opportunity for the introduction? Would you practice then?

Okay, I admit my first event I had no clue about the introduction but I was saved by my partner. The next networking event I had an “idea” what I wanted to say and got distracted by potential competition at the same event and I was a total train wreck! But, now, now I’m back on track and have a plan. I have a script and then I have a back up plan. If that all fails I remember what the great John Wayne said “talk low, talk slow and don’t say too much.” Wise words but difficult to follow when you love the sound of your voice…Take John’s advice.

I have had the opportunity to observe all different styles of introductions. People are comfortable to some degree or the other. I can always tell those that are prepared and those that wing it. Some can get away with wit. Some have their wording down to fit their goal and personality. Most of us should have a script and we should stick with it. That’s me.

For those of us taking notes at networking events there are a few must have pieces of information for your introduction, whether you have 7 seconds or 30.

1 – Your name, your company (I like saying how long the company has been in business)
2 – This is what we do statement
3 – My ideal customer statement (combine two and three and this tells me what you want from me)
4 – This is the “How they’re going to remember you” statement or action (catch phrase, slogan, joke, the AGD – Attention Getting Device)

As the “networking rookie” I can tell you that this is the formula that has worked ON me. Not for me but, ON me. The professionals I have personally watched and remember distinctly, unknowingly used my (over simplified) four point formula for introductions.

My last bits to offer are to know your audience, create a script (4pt formula, introductions) and practice. If you commit this to your tool box you will be the professional you want to present and the professional they want to do business with.

Networking Group Leaders…We Are Your New Best Friend

Do you remember ever seeing a retail front window covered over during a remodel? Did you wonder what was behind that paper? Did you try to sneak a peek where the paper was ripped because you were just plain curious about what was coming?

In case you haven’t noticed, we are in the middle of a remodel. However, our remodel has to be done in the light of day where it can be tested with user feedback. We can’t wrap the site in butcher paper, hidden from view to be reveled when it is finished & perfect (don’t I wish)

And like most remodels, completion deadlines have been blown through…“unforeseen delays”, software glitches, and a host of other PITBs* have put us behind schedule. Below is an excerpt of a press release that is being readied….

PRESS RELEASE

Networking Group Leaders…Meet NetworkingEventFinders.com – Your New Best Friend

Unique new website provides targeted promotion for the Business Networking Industry.

San Diego, CA, May 27, 2010 - Promoting your Networking Group Just Got Easier with a One-Stop-shopping site Dedicated to promoting the business networking event industry.

NetworkingEventFinders.com consolidates information on networking meetings & events. Face-to-face networking is a standard, crucial business development strategy, yet Business Networking, as an industry, gets very little, if any targeted promotion. There is no one, single national resource dedicated to listing Business Networking Events, until now.

NetworkingEventFinders.com publishes over 60 local free Networking Guide websites in the US and globally., for no charge. With a familiar interaction platform similar to popular Social Media sites, their website visitors (both the event attendee and the event host), can gain exposure by posting comments, joining and contributing in any of the interactive groups, and sharing information, with a strict focus on the local face-to-face networking scene (not chatty nonsense about what you had for breakfast). Groups can promote their events, offer reviews, or post pictures.

Local editors provide commentaries on the local business networking scene. Networking event listings are free. Public Access to the calendars is free (no registration needed) Basic memberships to post comments are free.

For a small fee $5.00/mo organizations can host a premium online community “group” for their members, invite the public to “take a look around” then convert them into your paying members..It will be the best $5.00/mo you ever spent. Stay tuned! This will knock your socks off!

For further information please contact:
Mindy Selinger
MindyS @ NetworkingEventFinders.com

http://NetworkingEventFinders.com

*PITB – The first person to tell me this acronym stands for wins a free Premium group.

The Networking Rookie, Rules and A Referral Club

by the Rookie J. Barnes

So, I attended my first official networking event today. There were two chapters of a local referral group and loads of guests present. There were nearly 200 attendees. My anxiety was high.

Rules, rules, rules, rules… I noticed early in my professional career and networking endeavors that everyone has “rules”. For the most part, they are all very similar. It’s the twist that an individual or group places on the rule to make it unique to them that gives it value.

There’s nothing wrong with rules, except that for someone relatively new to a formal means of networking, I could definitely see how one might get a little overwhelmed. Especially when examples are given that if a “rule” is broken you’ll hear tectonic plates shift the earth off its axis. Sometimes you can over do it and cause yourself unnecessary brain damage, by being overly concerned about rules. My Rule? Just don’t intentionally act like a jerk and you’ll be fine.

So, for my first event I brought with me a well-rehearsed 30-second introduction, business cards, a specific goal and a fail safe formula to qualify referral partners which, in theory would have maximized my time.

After a brief period of settling in with a nice cup of coffee and a bad continental breakfast, we were herded into the conference room. It was easy to discern the members and veterans of networking from the daisy fresh rookies like myself. We stuck out like a sore thumb. Eyes wide open trying not to miss anything and searching aimlessly for someone to talk to. A little skeptical, a little hopeful. Some newbies backed into corners or hid behind a pillar. Others appeared to be sprinting from one person to the next, shoveling business cards into their pockets. Some acted too cool to talk to anyone.

Then there was me; I had a plan. As luck would have it, their agenda and rules fit right into it. Everyone in the room had 7 seconds to introduce themselves and give the catch phrase. I feverishly took notes on those I wanted to target and then…they would be mine.

Introductions were a snap. Some made the connection with everyone and others flopped. The people that stood out and, I believe, got the most reception were the ones that used a truly unique method to connect. It usually involved genuine good humor and sometimes had nothing relating directly to their business. Something off the wall. It spurred me to think of “AGD” a term used in debate. “Attention getting device”…what was my AGD?

Of almost 200 business men and women I wrote down 12 that I would place my sights on and immediately jump them when the opportunity would present itself. I was ready to work them over within about 3 minutes and move on to the next.

The introductions are over and it’s time for an exchange of business cards. Except this exchange is done with the intent of gathering as many cards as possible within 90 seconds. Due to the excitement of the event I didn’t hear all the “rules” but I’ll come back to that. We have 90 seconds to exchange as many business cards as possible. Interesting.

This is where I tell you about one of the “rules” I believe in. I don’t give my card out to just anyone. If you ask I’ll give you one. If I think that we should continue contact or there is a genuine possibility of a professional relationship I’ll ask for yours and offer mine. But, I believe my cards are a unique and professional representation of me and my company. I don’t just haphazardly throw them around. Yet with great trepidation I did just that and cringed the entire way. I still feel dirty about it. It was weird. There was no meaning or connection made. It was all about getting the most cards to win a cheap door prize.

I literally watched a room full of professionals act like kids on an easter egg hunt scurrying about, gathering up cards. I was not expecting that. I don’t want to bust anyone’s bubble or take the fun out of it, but I was there for business, period. Getting a card doesn’t mean anything. Was there any purpose behind the exchange or did you just waste 50 perfect business cards on people you never qualified or made a meaningful connection with?

Back to the actual start of this speed dating business card exchange and the rules I failed to listen to. Right off the bat I screwed it up. The very first lady I run into has her hand out. Silly me to think she wants to shake my hand. Nope, she pulls back, tries shoving her card in my face while I’m still not comprehending that this is the speed dating of business card exchange.

When I get nervous, I make stupid jokes that very few people understand. Nothing crass, just silly. So, with this woman I made a sorry attempt at slight of hand. Apparently she checked her sense of humor at the door and snapped at me “give me your card”. The clouds parted, the light shown through and the light bulb exploded in my head. It finally clicked that I had just wasted 10 seconds of this woman’s speed dating business card exchange experience.

Next on the agenda was referral exchange time,and members stood up to offer referrals to others. Then testimonials. I don’t need a show like this. I think you’re in or you’re out on networking. Not a whole lot that are on the fence about it. The only thing it did for me was help me identify a couple more professionals that would be worth making friends with. Something that otherwise would be done over time with a steady group anyway.

They also had a member speak for 10 minutes. No other way to put it other than a boring. God bless her because I know first hand how hard it is to give a speech in front of that many people. She just needed a little spice. In that forum when trying to attract new members…rough.

So in the final moments I realize I’m under pressure of time and people are already starting to leave. It was odd to say the least. I almost felt desperate because I had yet to make the networking connections I had planned for.

In summation, I was rehearsed and had a plan in place. When I was able, I executed my plan. But, a lesson I continue to learn over and over is to be flexible. Plans change as your environment becomes influenced by uncontrollable forces. Don’t get angry about it, just roll with it. It will all shake out in the end. In the mid to long term, I definitely see the value in networking and you can bet you’ll see me out there.

I’ll be the guy trying to control the urge to sell you something and hoping I know enough people I can make a QUALIFIED referral to you. You can’t miss me, 5′10″, big nose, bald.

Jeshua Barnes is the newest member to the NEF editorial staff in the position of Editor-at-Large; recruiting local Colorado Editors. You can learn more about Jeshua in his editor profile.

What Makes a Referral Group Organization Thrive & Grow?

By Mindy Selinger

Last week I spent some time on some of our calendars in the midwest updating the event listings. We had originally populated the calendars when we first opened NEF and I knew there had to have been some changes since then. However, it was interesting to notice that the changes were rather uneven; meaning they probably were not related to the local economy as much as to the management of the particular organization. Take these examples:

In one area there were three competing weekly referral groups. Over 18 months, one organization had very few changes; their chapters seemed solid…not a lot of venues changes, very few closed chapters, but they did not add many chapters, either.

One organization closed their chapters and left the state. A third organization doubled their number of chapters….Hmm….what does this all mean?

It begs the question, “What’s the secret? Does a chapter fail or is it the parent organization? Both? When someone tells me they visited a chapter of XYZ referral group and didn’t like it, I question… “was it the meeting structure or the individuals in the group that didn’t work for you?” If you try another chapter, there’s a chance you’ll have a whole different experience. Or will they? How much are the management’s philosophies, values and principles communicated to the visitors? How much do they influence the actions of the members?

Ok…enough of the questions. Can anyone guess at some answers? At the very least, this topic may be of interest to those in a referral group, looking for one to join or thinking about starting one

Business Networking is compost for your business

by Terry Hall

Earlier this year my wife started a vegetable garden. She totally loves it! We will soon have tomatoes (5 varieties), hot peppers (4 varieties), yellow and butternut squash, eggplant, corn, zucchini and green beans. All types of yummies. During the process, Amy got a book on compost. I picked it up and read some of the promises that the author gives if you use compost (black gold) on your garden & lawn.

Benefits of compost:

  • Free plant feeding fertilizer
  • Free weed preventing mulch
  • Free soil improver (especially clay & sandy soil)
  • Free plant-disease prevention

The author builds a case for the benefits above and I believe him. Now have the role of assistant composter. :-D

You may be asking, “What the heck does composting have to do with business and business success?” or more so, “How in the world can you compare composting (rotting decaying organic matter) with Business Networking?”. Funny you should ask…

Composting is nature’s process of plant life. Business Networking is an organic and natural way to grow your business.

First: Fertilizer makes things grow. Compost is a natural fertilizer. Natural fertilizers work slowly and effectively to grow healthy plants. Just like compost Business Networking works slowly and effectively to grow your business.

Second: Weed prevention is essential to harvest a crop. (A weed defined as any plant you don’t want in your garden). Compost is a natural mulch. Just like in a garden, in business, we have weeds crop up. In business, weeds are problems that crop up which we solve to do the job or render the service.

Third: Compost is a soil improver. Soil is the medium where plants grow. The better the soil the healthier the plant. Business Networking is a relationship improver (when done right). Relationships are the medium where businesses grow. The stronger the relationships the healthier your business.

Forth: Compost prevents plant-disease. The living components in compost work to displace the cause of disease in and on plants. Business Networking creates a living face for your business. Giving your business a face, a personality and voice displaces the diseases of business (poverty and isolation).

Mastering and practicing composting yields healthy gardens. Mastering & practice Business Networking yields healthy businesses naturally. While not an exact formula, compost is about 4 parts brown matter (dry leaves, dead plants, straw, etc) and 1 part wet green matter (kitchen scraps, horse manure, etc) combined and aged to make “black gold” for your garden. In business the best combination is 4 parts relationships and 1 part skills & competence combined and nurtured to make “healthy profits” for your business…

Terry Hall is a business development and web integration consultant who assists business owners by translating business concerns into geek speak. http://terryhall.biz/about-terry-hall/

Not Exactly Seeing The Big Picture Here

Disclaimer: This is a bit of a rant…I promise to keep it short.

Periodically I will call the networking groups that are listed on the San Diego Networking Guide to verify that their meeting information is still current. It’s common for groups to change leadership throughout the year, so I always seem to talk to a different person every time. I explain that they are listed of our calendar free of charge, and I ask if they could please let the group members know of this free resource. Everyone I talk to appreciates the free promotion, are glad to learn of this resource, and are happy to share the news. Then I called this one guy (whose name and group shall remain anonymous).

He immediately sounded suspicious of my motives… What did I want? Why would I list his group? “Well, the only thing I want is that people know of this free resource… Could you tell your group members about The San Diego Networking Guide?”

He thought for a moment and then said, “No, I don’t think so.” Then he went on to explain. “What if someone in our group found another group they liked better and left?”

The dead silence was caused by my jaw dropping to the floor.

SOMEBODY SLAP THIS MAN AND BRING HIM UP TO THIS CENTURY!!!!! He is living in the dark ages in a world of fear, lack, and scarcity.

I asked if his group included women and he said yes. “Ok…here’s how this could benefit of the group. In last week’s issue I talk about an upcoming Women’s Expo…have you heard about it?” (I already knew his answer – no). “Let’s say a woman from your group learns of this event and attends. She will meet perhaps a hundred different business woman and men…many of them would be good contacts for you or your other members. You see… the more your members expand their network, the more leads and referrals they will bring back to your group. Do you see how knowing about other networking opportunities could benefit your group?” ………silence………………………………….. (Hello? Anybody home?)

He remained unconvinced and I thanked him for his time. But there is a part of me that wants to sneak into a meeting, pass my fliers around saying “Save Yourselves NOW!!…There’s a big, bright networking world out there ..Get out while you can!!

Words of Wisdom From Bazooka Joe®

by Mindy Selinger
I attended a recent Chamber Expo and a vendor was giving away Bazooka Joe® bubble gum. Later as I sat at my computer, scanning all the business cards I picked up, I unwrapped a piece, popped it in my mouth and relished the nostalgic taste from my youth. However, reality slapped me in the face me when I realized I could no longer read the comic without my reading glasses!

At the bottom of the comic I read these words: “Don’t Waffle; You’ll Get Pancaked”. As usual…I relate everything to marketing, and this is a common issue… We all have marketing ideas & strategies that are “on the back burner” or, in effect that we are “waffling” on. In today’s economy (or any economy, really) we need to pull out all the stops to keep our competitive edge sharp & cutting. Or you will, indeed, get “Pancaked” by your competition. What have you been “waffling” on? Here are some thoughts:

1. Developing your 30-second promotional
2. Joining a networking group.
3. Writing that article for your local Chamber or other organization.
4. Starting a joint-venture campaign with someone with your same target market.
5. Marketing to clients you’ve not heard from in a while.
6. Entering that stack of business cards into your database.
7. Developing 2 or 3 “signature speeches” and approach groups about being a speaker.
8. Really leaning about Social Networking

Ok…did any of these ideas hit home? There is no time like NOW to get started…no waffling or pancaking allowed… except at your local IHOP!

© 2010 Mindy Selinger, All rights reserved.

Business Networking Theft – Have You Been Stung?

By Jason Cobine

Business Networking is about helping others.

So what is a business networking theft?

Discover how you can rehabilitate a naughty networker
You were a new networker once and you’ve learned valuable tips from others that were more experienced. Here’s an example of how you can spot a networking thief, why someone else’s networking “crime” may affect you and how you can help rehabilitate them.

Imagine meeting someone when networking who doesn’t know who they want to meet or who they can introduce you to. They might try and sell directly to you or say they want to meet anybody, somebody or everybody (pick from “that wants a cheaper mortgage” or “that needs to increase their income” or “that would like to grow their business”). You probably want to help them yet you can’t because your contact book is not divided into anybody’s, somebody’s or everybody’s. How many times a week do people tell you they need to increase their income? I’m sure it’s not many, yet this is something that most people want. It may be considered intrusive to ask such a direct question.

If a networker gets frustrated when you try and ask them to be specific it may be because they think that their service is required by most people they meet. They might even be right – a lot of people want all three of the above. But you might not be networking to look for services or you may have only just commenced a contract with people that do what they do. You don’t have time to ask everyone you meet if they want the things mentioned at events.

This frustration happens quite often at large networking events because there are lots of people starting their networking journey – we all started somewhere so it’s forgiveable – this isn’t the theft, it’s more of an inoccent mistake. Perhaps naughty if repeated by an experienced networker.

The moral theft is usually committed around a table where the only weapons might be a knife and fork or awful coffee. Imagine a business networking group where everyone has paid a membership fee and agreed that they’re committed to helping others in the group generate more business and happy to accept introductions in return. If you’ve ever been to one of these groups you’ve probably witnessed a networking theft, yet you might not realise what’s happening because it’s not immediately obvious.

What are networkers doing that is so wrong? If they’re not preparing for the event and not asking for introductions to specific people they can only be hurting themselves, right? Wrong!

If they’re asking to be introduced to anybody, somebody or everybody surely the only person to suffer from a lack of quality introductions is themself? Wrong! Wrong and so wrong it should be classed as a networking crime.

There are people in business networking groups taking up space that could be used by someone that prepares properly and knows what they’re looking for. If they had prepared they could spend time listening to the requests from the rest of the group. The guilty will not see themselves as naughty networkers and the usual remedy is to leave them to their own devices. Does that help anyone? I don’t think it does as members will leave if they are not receiving what they ask for.

Here are three reasons why this will end up affecting the individual members and the group as a whole.

1: Naughty networkers are not listening to others that are asking for help because they’re too busy thinking about what they’re going to say. If networkers don’t listen, how can they keep their promise to help others? Imagine if no-one in a group heard what anyone else asked for. The group would lack introductions.

2: They may also be blocking well connected business people from joining the group because they are “competition”. They don’t realise that the “competition” are able to bring everyone qualified leads. The “competition” might get asked for your service all the time yet they have no-one they know well enough to introduce.

3: Some networkers only joined a group on the condition that they could take two places, which is fine when they bring the amount of referrals two people would. But what if they don’t! The referral count isn’t as high as it could be. I’m not saying that they are not nice people – but should they really have made a commitment they have no intention of keeping?

So how do you spot a naughty networker at a business networking event? There are good indicators; no pen, no notepaper yet plenty of cards, oh yes, hundreds of the little devils.

How do you avoid meeting one? You probably can’t yet you can help rehabilitate them by asking them what sort of introductions they want, then explaining that you are unlikely to find any for them if they are not specific. Give them an example of how asking for something specific worked for you. They may even thank you for helping them out. You can also encourage them to allow someone else to take one of their places if they have more than one. This can be achieved if you ask them to help choose the right person.

Wrap up: Not everyone “gets it” straight away so lead by example – prepare and ask for someone or something specific when the opportunity arises, you’ll be amazed what happens. When others see how successful you are at generating qualified introductions for yourself they might ask how you do it. That’s when you get the opportunity to help others by suggesting they do the same.

Tip for today; always have a spare pen so others can write down what you’re looking for.

Beyond Networking is a networking results company based in the UK.  It will take five minutes to determine if anything they do will save you time and effort when networking and improve your results.

Networking and the Holistic Practitioner

by Mindy Selinger
Many years ago I was a holistic practitioner. I loved the work and had many long-term, loyal clients. When I made this career change, I was already well established in my referral group and in my networking rounds, so I started taking the portable massage chair to chamber mixers. Needless to say the free “previews” were a hit and fueled my client acquisition. I had a blast with it.

During that time I was participating in an intensive, 18-month advanced certification course and found that my marketing methods were not that well accepted/adopted by my peers. First of all, I knew that I didn’t really fit the typical mold of a holistic practitioner; I was not a vegetarian, I was not that into meditation, I wore make-up, I didn’t completely eschew sugar, and I loved attending networking events.

That’s when it became clear to me that a large percentage of holistic practitioners are not comfortable with attending networking events and the perceived “selling” that goes along with it.

They are a sensitive group, called to a higher purpose: the healing arts. They shun self-promotion (“selling” & hype) and find solace in the serene environment of their studio, doing what they love, healing.

Often, it seems that being a practitioner of the Healing Arts is at odds with being an astute business person. But studios have to be paid for, supplies to be purchased, living expenses covered.

A Holistic practitioner can excel in the networking arena and market themselves in a manner that is true to themselves when they make a few subtle mind-shifts.

Listen & Educate – By nature practitioners are good listeners. I know from my experience, that when someone learned what I did, they would talk about their aches & pains. The practitioner should be prepared to share knowledge, give some insight into cause & effect, share a client success story. If they go right into “set an appointment and I will make it better”, they will have lost the opportunity to establish themselves as an expert.

Build strong alliance relationships: Again, by nature holistic practitioners form strong bonds. They do well in a close-knit environment such as a weekly referral group. Walking into a chaotic, crowded chamber mixer may send them packing.

Be secure in the value they bring to their clients. They should charge what they are worth. The aversion to being “for-profit” is sometimes wrapped up in the altruistic mind-set of the healing arts. There is nothing noble in not being able to pay the bills.

Holistic practitioners can be effective marketers who can present themselves in a manner that is congruent with their values and integrity.

Paying For Referrals – Yes or No?

The topic of paying “referral fees” has come up recently on a couple of different fronts.
1.  I received an email, from someone I do not know, thanking me in advance for my referrals and the promise of a $25 gift card with Omaha Steaks for a referral.
2.  A referral group that incorporates a monetary reward in their business model recently came to my attention.
3.  During a recent call with all of my editors, one of them related that she had been approached about creating a paid referral partnership.

A discussion ensued about the pros & cons of paying for referrals. One person thought it was a lazy way to build relationships… to just shell out money instead of trying to actually help them in return.

So I put this query out to my Networking Industry Professionals group on LinkedIn. All of the members own or manage networking organizations. I must say, the consensus was unanimous.

Wendy Kinney, owner of PowerCore in Atlanta said.

There is strong documentation that offering to pay for a referral kills the chance of referrals.
~Check out Sway, (my review here: http://bit.ly/cGtov2 )
~and Predictably Irrational (Chapter 4) (my review here: http://bit.ly/dwJvuQ ). (Airely’s position is that offering to pay for someone’s good will makes them feel like a whore. Yuk.)

I’ve written a blog post about why offering to pay for referrals kills the relationship here: http://bit.ly/cPGwkW
(look at the last comment!)

End position: there is no upside to offering to pay for referrals.

Todd Davis of Gold Star Referral Clubs said in part

“…if a plumber said, “Refer me and I’ll give you $25.” I’m sure I would not refer to him, simply for the cash. What if he did a poor job? It would be my reputation at stake. No amount of money would make it worthwhile to have a bad reputation among my very best customers.

On the other hand, I don’t need an inducement to refer to a plumber, Realtor, or accountant, I’ve had a little time to get to know, like and trust, and understand “how” they will treat my clients. In fact, I’ll become an advocate for them – no inducement needed.

Another said “I can tell you that when someone offers me money for a referral. I feel dirty, just at the offer!”

This is what networking organnizers thought, what do you think?

Does the introduction of money help or hinder the referral process?

Gen X and Y – How Do They Buy?

by Susan Almon-Pesch

Did you know most Gen Xers (ages 30 to 47) believe that they can do whatever they need themselves – they don’t need your help?

You can explain all of your company benefits and why they should buy from you, but to put in bluntly, they’ve already done the research. They operate with an individual decision-making style. They know what they want and being Google proficient, have done their homework before ever contacting you, i.e. house hunting; they have 10 properties already identified. They come to your initial meeting with a list of 15-25 questions regarding the purchase or loan process. In the past at your first meeting, you would proudly give them your brochure and talk of your credentials. Trust me – the good news is that they’ve already hit your website, read your online profiles, and chose you. Be prepared to provide them with what they need and be a resource. Communicate with them via text and/or email, or they will go elsewhere.

Gen Yers (ages 15 to 29) on the other hand, like to bring others in on their decisions. Yes! The power of social media!

Gen Y also has no particular use for your years of experience or expertise. Instead, the Y crew are highly collaborative in their decisions. Kind of Aquarius — what’s good for all is good for them. They are socially conscious, volunteers, and leaders in educating others in the benefits of going “green”. They share the decision-making process with all their friends and family – Facebook is their forum. They seek opinions from others. Appeal to them. Let them know you give 1% of your profits to a worthy cause. Encourage your Gen Y target market to bring their friends or parents with them to your place of business. Offer a 2 for 1 Special – Bring a friend deal. Consumer research suggests they are concerned about making the wrong decision—So they get advice from their network. Be supportive and welcome their style of buying!

Arriving now to the buying market is Gen Z (1995-2009) and the soon-to-be-formally named, Generation Alpha (2010-on). For more Gen X and Gen Y traits and characteristics visit my Niche News pages.

Susan Almon-Pesch is a Carlsbsd, CA based independent advertising, marketing and public relations consultant. Her company Market 4 Profit specializes in outsource marketing and public relations services for business-to-business, industrial, health care, education, professional services and hospitality markets.

3 Keys to Networking

By Brad Sugars

Personal rapport is vital to sales and building your business, and there is no better way to do that than networking and increasing the size of your “net.” That said, I’ve found a lot of people simply don’t know the best ways to network, or they see networking as something that it isn’t … namely as great a way to get direct business.

It’s not.

But it IS a great way to get direct business from the referral and recommendations of your immediate network. Once you realize this, the ultimate power of networking is really in your hands and your ability to meet and connect with a lot of great contacts. As you do, you’ll discover as you increase the number of people you meet and speak with every day, you’ll tend to get more referrals.

Here are 3 great keys to networking that have helped me and my coaches over the years build great networks, new clients and new business:

1)      Know your networks. The first key is research. You need good information about which organization or groups will have the biggest impact on your business. Some are better than others. Some have the “heavy hitters” you need to connect with and some don’t. The key is to find out which groups are a good fit … and you can do that by asking the right questions about “who’s who” in your area.

2)      Realize networking is about building a relationship ONLY … NOT getting a direct sale. You need to develop rapport and relationship to get referrals, recommendations and finally, results … so network with rapport and relationship in mind. NEVER go after a sale directly … you are simply looking to develop relationships with people who will in turn connect you to 200 of their colleagues, vendors, clients and friends.

3)      Use any networking event to … NETWORK. Don’t look to sell. Don’t look to set up meetings. No one (or very few people) want to do that at a networking event. Simply make the event all about the people you meet, and all of your inquiries about that other person. Find out why they are networking and who they would like to connect with. Ask good questions and let people talk. Just listen and absorb. They’ll think you are the greatest conversationalist they’ve ever met … and you’ll get great information about the wants, needs and desires (and more importantly, frustrations) of a great cross-section of people.

In the end, networking is all about building great relationships with people who are connected, and who can connect you to THEIR network.

And the more you make networking about them … the more you’ll find new business comes to you.

Brad Sugars is an Australian entrepreneur whose main company ActionCOACH now has more than 1,000 offices in 26 countries, and is ranked “The number #1 business coaching firm in the world”.  ActionCOACH was named in ‘Entrepreneur magazine’, as “The 16th fastest growing franchise in the world, and 65th of the top 500″ and has received multiple awards such as IABC Stevie Awards for 2009 Multinational Company of the Year and 2009 Best Overall Company. While most business owners were worrying about the current financial crisis, Brad and his team at ActionCOACH have experienced an entirely different run of events. Month over month, year over year, since long before the so called recession began, Brad’s company ActionCOACH, as well as the clients they service experienced continual growth. Join them for their ‘Business is Booming National Tour‘ coming to a city near you!


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